Joshua Dean Named Among the Top 10 Loan Officers for Customer Satisfaction in the U.S. Mortgage Industry

Experience.com named Joshua Dean in the Top 10 among 50,000 Mortgage Loan Officers for customer satisfaction in the United States for 2023.

Joshua Dean, Producing Branch Manager/Mortgage Advisor at Homeowners Financial Group, has been ranked in the Top 10 among the nation’s mortgage loan originators for customer satisfaction in 2023. The 2023 rankings were published by Experience.com in June 2024. Dean is the leader of The Dean Team which serves clients seeking residential purchase and refinancing mortgages from its office in Canton, Georgia.

Experience.com is a leading provider of customer experience management software. This marks the sixth year of recognizing top mortgage professionals and companies that have shown exceptional customer service and performance over the past year. This competition ranks approximately 50,000 loan officers based on millions of customer reviews, survey completion rates, and star ratings submitted to the Experience.com platform. Awards are presented to the Top 1 percent of loan officers with the Top 10 individuals specifically noted.

Scott Harris, CEO of Experience.com commented, “This year’s winners have demonstrated an unwavering dedication to their customers with high volumes of positive reviews and robust survey completion rates. Each of these esteemed professionals and companies have utilized the Experience.com platform effectively to elevate their customer service, amplify their online reputation, and drive growth.”

Dean said, “It’s an honor to do what we do every day. Thanks to our partners, clients, and our incredible team including Colleen, Suzi, and Bridget. The Dean Team exists to create experiences that matter by delivering value that has a generational impact on the people we serve.”

Joshua Dean (NMLS#1662895) is a Producing Branch Manager/Mortgage Advisor at Homeowners Financial Group USA LLC ’s (NMLS#93718) office in Canton, Georgia. He has over 17 years of experience in the financial services industry including residential mortgages, debt management, and property and casualty insurance. Dean and his team serve clients in Georgia, Florida, Alabama, and Tennessee. In addition to the Experience.com award, he has been recognized among the Top Mortgage Originators in the nation by both Mortgage Executive Magazine and Scotsman Guide. He has also been awarded as a member of the Homeowners Financial Group’s President’s Club for 2020, 2021, 2022, and 2023. He holds a bachelor’s degree in Early Childhood Education as well as a master’s degree in Theological Studies. Dean, his wife Tina, and their three children live in the North Georgia area.

For more information about Joshua Dean, visit www.HomeownersFG.com/JoshuaDean.

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